Privacy Policy

We collect the minimum information needed to deliver your order and improve the store. We never sell your data.

What we collect

  • Contact details you give us: name, phone number, email and delivery address.
  • Order details: the items, quantities and amounts in each order.
  • Bulk order enquiries: company name, contact person and requested quantities.
  • Basic usage data: pages viewed and device type, used only in aggregate.

How we use it

  • To pack, dispatch and deliver your order and to handle returns.
  • To contact you about an order, a delivery attempt or a bulk quote.
  • To send offers and new arrivals, only if you subscribed to our newsletter.
  • To detect fraudulent or abusive orders and keep the store working.

Who we share it with

We share only what is necessary: your name, address and phone number with the courier delivering your parcel, and your email with the provider that sends our newsletter. We do not sell or rent your personal data to anyone.

Cookies

We use a small number of cookies and browser storage entries to remember your cart, your wishlist and your currency preference. No advertising cookies are set. Clearing your browser storage removes them and empties your saved cart.

Your choices

  • Unsubscribe from the newsletter at any time using the link in any email.
  • Ask us for a copy of the data we hold about you.
  • Ask us to correct or delete your data, unless we must keep it for tax records.

Contacting us about privacy

Send any privacy request through our contact page with the phone number used on your order so we can verify it. We respond within five business days.

Still need help?

Our support team replies within one business day, every day except Friday morning.

Contact Us